Question 1

What does your software do?

Accepted Answer

Customers often want a clear, concise explanation of the software’s purpose and key features.

Question 2

How much does it cost?

Accepted Answer

Pricing is a top concern—whether it’s a one-time purchase, subscription-based, or tiered plan.

Question 3

Is there a free trial available?

Accepted Answer

People like to test software before committing, so they’ll ask about trial periods or freemium options.

Question 4

What are the system requirements?

Accepted Answer

Users want to know if the software will run on their devices (e.g., OS, RAM, storage).

Question 5

How do I install or set it up?

Accepted Answer

Installation processes can be a hurdle, so step-by-step guidance or support is often requested.

Question 6

Is my data secure?

Accepted Answer

With growing concerns about privacy, customers ask about encryption, compliance (e.g., GDPR), and data protection.

Frequently Asked Questions